Refund and Returns Policy

We stand by the quality of our products and want every customer to feel confident in their purchase. Please read our return policy carefully before placing your order.

All Sales Are Final

Due to the nature of our product and our commitment to hygiene and quality assurance, we do not accept returns or exchanges for reasons such as:

Change of mind
Wrong color or variant selection
Accidental order
Personal preference
General dissatisfaction unrelated to product quality or defect

Please double-check your order details — including color, size, quantity, and shipping address — before completing your purchase.

Damaged or Defective Items

We only accept returns or replacements if the item you received is defective or damaged upon delivery. In such cases, you must contact us within 3 days of receiving your order and provide photo or video evidence of:

The damaged item in its original packaging
A clear view of the defect

Approved claims will be eligible for a replacement of the same item only.

Important Notes

We do not accept returns for minor cosmetic imperfections that do not affect product functionality.
Returned products without prior authorization will not be processed.
Shipping fees (if any) are non-refundable.

How to Report a Problem

To report a damaged or defective item, please contact our support team at [your email/website] with the following:

Attached photos/videos of the item and packaging

Your order number

A clear description of the issue

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